Paris Sharing

Terms and conditions

Website Terms and Conditions


Welcome to, the Web site operated by the PlanetSharing Company SAS (hereafter referred to as “the Company", ” “we,” “us,” or “our”), registered in Paris. PlanetSharing SAS maintains (hereafter "Site"), as a service to our users and visitors (our Site and such services, collectively, our "Services"). By using this Site, you agree to comply with and be legally bound by the following terms of use ("Terms"), whether or not you become a registered user of the Services. Please review the following terms carefully. If you do not agree to these terms, you have no right to obtain information from or otherwise continue using this Site. Failure to use this Site in accordance with the following terms of use may subject you to severe civil and criminal penalties. We reserve the right to modify these Terms or policies relating to the Services at any time, effective upon posting of an updated version of these Terms on the Site. You are responsible for regularly reviewing these Terms. By using this Site, you agree that the posting of new or revised terms and conditions on the Site will constitute adequate and constructive notice to you of any and all revisions and changes. Continued use of the Service after any such changes or after explicitly accepting the new Terms upon logging into the site shall constitute your consent to such changes.

Key Terms

"Guest" means a Member who requests a booking of an Accommodation via the Site,  or a Member who stays at an Accommodation and is not the Host for such Accommodation.

"Host” means a Member who creates a Listing via the Site.

“Listing” means an Accommodation that is listed by a Host as available for rental or exchange via the Site. 

“Member” means a person who completes the Site's account registration process, including, but not limited to Hosts and Guests., 


1 – Access

1.1 Public access

Access to some of the website's content, such as the accommodation listing and tourist information, does not require personal identification.  All use of publication and reservation services, including access to information about members, requires personal identification. Any access to such information without authorization is considered  an infraction and is subject to civil and criminal penalties.

1.2 - Member access

To use the services provided by the Site, you are required to create a user account, which entails the following :

- choosing a login  (in the form of an email address and a password).

- agreeing to the Member Charter

- agreeing to the present terms of use and of sale

- creating a bona fide user profile that will be used to present you to other members.

Your login and password are strictly confidential and you are expected to take all necessary measures to maintain their confidentiality. The Company shall not be held accountable for any fraudulent use of such information. You therefore accept that all actions performed using your personal login will be attributed to you. All transactions that you may authorize on the Site, such as a rental agreement or a subscription, are considered as signed-off by you.

If you forget your password, you can create a new one following the instructions on the website. You can also modify your login at any time, following the same procedure.

The Company reserves the right to delete a user profile, unilaterally and without notice or indemnity, in the case of a manifest violation of the present terms.

Any person above the age of 18 can become a member on the website.

2 - Personal Information and Confidentiality

2. 1 Personal information

Personal information is requested for the sole purpose of creating confidence among people who wish to rent or exchange their house / apartment, or host tourists in their guest room. This information is visible on the Website by other members. Certain information is visible to both parties to a transaction. For example, the  telephone number and address will be sent to each party once the lease is  validated to allow both parties to agree on practical arrangements for the rental.

The information provided by the member in his profile will be retained by the Company operating the Site, which will provide personal information as part of the services it offers. However, the Company agrees not to disclose to third parties any data registered to its Members except  that required for service obligation or legal duty.

The information requested of members are similar to those commonly required by social networking sites. These include name and surname, date of birth, city of residence, nationality, marital status, other social networks to which he / she is a member, personal website / blog, languages spoken, hobbies / recreation etc.

Under the French Data Protection Act of January 6, 1978 . Members have a right  to access and to modify their data at the following e-mail:

2.2 Data Privacy

Some sections of the Site require you to enter personal information so as to enable:

☯ connection between members offering and those looking for accommodations,

☯ the creation of e-mail alerts,

☯  sending e-mail with information about the website's services,

☯ address location and verification.

We take all possible measures to maintain the confidentiality of our member's personal information. We will not disclose to third parties any information or details provided by members. Contact forms used by members to request information or make a booking with an owner are only available to that owner. Should such information be illicitely intercepted by others, we cannot be held responsible.

By subscribing to a newsletter,  members have the opportunity to receive information enabling them to better use the site and find the best deals available. Subject to obtaining such consent, the Company may be called upon to transfer data on Members to third party companies, including its partners.

In accordance with the French law dating from January 6, 1978, we inform you that you have a right of access, modification, rectification and deletion of your contribution to this Internet service. To exercise this right, you can change your information directly on the website in the space called "My Account". In case of any problems encountered, you can send an email to mentioning in the subject line "Data Protection Act"

2.3 Cookies

Cookies used by the Company are in no way used to collect personal information on visitors. The Company uses temporary cookies (session cookies are not stored) for help navigating the site. If the member chooses to reject all cookies (including temporary cookies), he will not be able to access and update his account correctly.

2.4 Statistics

The Company reserves the right to undertake studies and statistical analysis on the type of site users.The Company may eventually disseminate aggregate results of this analysis, with no personally identifiable information.


3 - Using the Internet

3.1 Internet Security

Given the risks associated with specific technical features of  the Internet, the Company can not guarantee that information exchanged via the Site will not be intercepted by third parties.

3.2 Disclaimer Links to Third Party Sites

The Site may contain hypertext links or other promotional formats (logo, banners, videos ....) to websites operated by third parties. The Company is does not necessarily endorse all content that can be found on such sites, and in no way can be held liable for such content. In addtion, the Company does not provide any warranty regarding:

☯ the accuracy, timeliness, quality, completeness and comprehensiveness of the content of websites indexed;

☯ relevance and completeness of websites indexed;

☯ difficulties of access and operation of these websites.

The Company will not be held liable in a dispute between a commercial site indexed on the site and one of its users. The operators of commercial sites referenced by the Company are solely responsible for compliance with all regulations relating to products or services offered to users, including laws and regulations relating to: distance selling, consumer protection, misleading advertising, deceptive prices, compliance products and services, regulations specific to products and services considered.

3.3 Protection of persons and property

The user agrees not to use the Company's website for illegal purposes and in particular, not to broadcast message (s) or information  whatever their form or nature. These include, but are not limited to information that is contrary to public order or morality, contrary to respect for privacy, abusive, defamatory, racist, xenophobic, revisionist or detrimental to the honor or reputation of others, inciting discrimination, hatred ; threatening a person or group of persons;  pornographic or pedophile;  incitement to commit a criminal offense or an act of terrorism or the glorification of war crimes or crimes against humanity;  inciting suicide ; violating the law on secrecy of correspondence, or, in general, contrary to a regulation or law.

The user further agrees not to use the services offered by the Company or the personal data which it accesses for linking purposes of trade in general,  or to offer products and services either directly or indirectly ; not to restrict in any way whatsoever use of the Site, nor to falsify any statement or item of this site;  not to infiltrate a computer sys tem, not to alter the content, or commit any offense punishable by articles 323-1 to 323-7 of the Penal Code ( "hacking"), not to  send unsolicited messages to the mailboxes of other users ( "spamming"), a "> s condemned  by Article 226-18 of the French Penal Code.

In any event, the Company will not be held liable for information posted on its website by others.

3.4 Illegal content

Anyone wishing to inform the Company of the presence of information or illegal content may inform the latter in writing to indicating the subject "illegal content". Under the terms of Article 6-I-5 of Act No. 2004-575 of 21 June 2004 on confidence in the digital economy, the notification must include all the following information: the date of notification;  the identity of the notifier's name, occupation, residence, nationality, date and place of birth; the name and address of the recipient; description of the facts and the exact location (eg URL of the advertisement in question); the reasons for which the contents must be removed, including the reference of the legal and factual justification; copy of correspondence with the author or publisher of information or business issue requiring interruption, withdrawal or modification.

Moreover, under the provisions of Article 6-I-7 of the Act of June 21, 2004, The Company offers users information (when it is aware) of any illegal data for condoning crimes against humanity, incitement to racial hatred and child pornography, or incitement to violence and violations of human dignity.

4 - Intellectual property protection and related rights

Some items (including editorial, graphics and illustrations) contained on the Site are protected by the law of intellectual property. Any publication, reproduction or redistribution, both in France and abroad of all or part of the contents of the site and its component parts is prohibited.

The contents published by the Company are protected by copyright. Any copy or partial copy, in particular for advertising purposes is prohibited. Any other reproduction, publication or distribution is prohibited and may result in civil and / or criminal charges of the author (Article L. 335-2 from the Frenc Intellectual Property Code).

The trademarks of the web site operator and its partners, and logos appearing on the site are trademarks semi-figurative or not, and are protected.. Any total or partial reproduction of these brands or these logos made from elements of the site without the express permission of the operator of the website is prohibited by Article L.713-2 of the Code of intellectual property.

5 - Unauthorized access

You agree not to use software or manual process to copy our web pages or to save or collect information on these pages without our express prior written consent. You agree not to use devices or software of any kind to interfere or attempt to disrupt the smooth operation of our site. You agree not to take any action that would impose a disproportionate burden on our infrastructure. Most of the information contained on our website is updated in real time and is given a license by our members or third parties. You agree not to copy, reproduce, alter, modify, create derivative works, or publicly disclose all or part of the content of our Site without our prior consent in writing or that of third parties.The general structure, as well as software, text, images, animated images, sounds, know-how and all other components of the site are the exclusive property of the Company.

6 - Action in case of infringement

6. 1 Termination

We reserve the right to temporarily or permanently suspend your membership, terminate and cease to provide our services in the following cases, whether you have contributed financially or not to PARIS-SHARING.COM, if you violate any or all of these Terms & Conditions, or if we are unable to verify or authenticate any information you provide, and you do not respond to our requests for authentication, or if we believe that your actions are likely to lead to liability for you, us, or memb

6.2 Compensation

You agree to compensate the Company (including the reasonable attorneys' fees) and other group companies, corporate officers, directors, agents and employees against any claim made by a third party caused or resulting from a your breach  of these Terms or any document incorporated by reference, or your breach of any law or rights of third parties.

II - Host Terms and Conditions

2. Key terms

“Hosts” : individuals, property managers acting as agents on their behalf, or companies, who list accommodations on the Website.

“Accommodation” : the object of any contractual agreement between a Host and a Guest, including residential estate (houses, apartments, lofts), registered hospitality business (B&B, guestrooms, inns), and commercial estate. All such accommodations are subject to the Website’s quality standards

3. Scope of services

These terms are applicable to all individuals, property managers acting as agents on their behalf, or companies, who list accommodations on the Website. Such persons or entities are referred to as “Hosts”. All Hosts must choose a level of service, which will determine the applicable terms, conditions, and fee structure.

3.1- Advertising, booking and payment (Basic)

The Host lists one or more accommodations on the Website in order to benefit exclusively from the Website’s advertising, online booking and payment service, quality standards, online contracts, and network of service providers.

3.2 - Online Visibility and Yield Management (Yield)

In addition to all Level 1 services, the Host requires a full marketing and booking service to maximize profit or desired use from its listed Accommodation(s). This service involves advertising the Accomodation(s) on and managing bookings from major vacation rental portals, such as HomeAway, TripAdvisor, and Airbnb. It further involves coordinating all resources required to insure high standards of hospitality. It may also involve optimising the  Accommodation to meet specific fiscal, regulatory, or personal usage objectives.

3.3 - Hospitality and Property Management Services (Turnkey)

In addition to all Level 1 and 2 services, the Host requires hospitality services, including the meeting of the Guest upon arrival and departure at the Accommodation, transfer of keys and/or access information, check-in/out formalities, presentation of house rules, instructions for use of facilities, and provision of any additional hospitality services requested by the Host or the Guest. These services will also include cleaning, maintenance or repairs required before, during, or after each stay.

Turnkey services are not directly provided by Planet Sharing SAS but by approved suppliers.

4. Delegation

4.1 These terms and conditions do not require you to choose the Company as a supplier of services other than those considered to be an integral part of the Site, as specified at 3.1. You will specify those services to be delivered by the Company or its Authorised Suppliers.

4.2. As a Host, you must insure that all services listed under 3.3 and considered as mandatory according to the Site’s quality standards, are furnished either by your own means or by delegation to the Company or its Authorised Suppliers.

4.3. All delegated services must conform to the Site’s quality standards.

4.4. Any delegation of services as mentioned under 3.3 to the Company or its Authorised Supplier requires your agreement to the property management mandate (see chapter III).

5. Listing an Accommodation

5.1 Each accommodation listing on the Site must conform the Site’s Quality Standards. It must include among other things exact information about location, sleeping capacity, floor space, key characteristics, availability, price, and house rules.

5.2. Given that other Members can book your accommodation directly on the Website on the basis of such information, you agree not to ask any price above that which was indicated when the booking was requested.

5.3. You accept full responsibility for your Listing. As a result, you declare that your listing (i) does not breach an agreements with third parties, such as homeowner’s associations or lease agreements, and (ii) complies with local laws and regulations. The Website assumes no responsibility for compliance to any such agreements, laws and regulations.

5.4. The Website reserves the right, as necessary:

  • to verify any accommodation and/or the identity of its owner, or the IP addresses used to list it, and on such basis not to approve a listing submitted;

  • to delete a listing at any time and without notice should such action be necessary;

  • to disable or delete, without indemnity and notice, any listing that could be construed as illicit, abusive, fraudulent, or misleading;

  • to terminate the memberships of Users who have not respected their commitments with regard to the Website’s quality standards or with regard to the present terms and conditions.

5.5  The Website acts neither as a contractual agent nor as an insurance for the Host. Any rental agreement you sign with a Guest is between you and the Guest and the Website is not a party thereto. Notwithstanding what has preceded, the Website acts as an agent to facilitate the payment between the Host and the Guest, as specified in Chapter V of the present terms and conditions.

5.6 As a Host, it is recommended that you underwrite an insurance adapted for your accommodation and inform the Company of any uncovered risks.

6. Booking process and payment terms

6.1 You are obliged as a Host to reply to all booking requests within 24 hours, without which the request may be cancelled. When a booking is made via the Website, we will communicate (i) the first and last name of the Guest having made the request and (ii) a link to the Guest’s member profile page. If you wish to obtain further information from the Guest prior to accepting the request, you may do so via the Website’s messaging system intended for this purpose. You will receive an email confirmation from the Website when you reply to a Guest, and will be alerted to any message received from the Guest.

6.2 Unless otherwise stipulated, you will receive payment of accommodation fees within 24 hours after the arrival of the Guest in your accommodation. The payment will be made after the stay if you have agreed to a property management mandate, in order to deduct any expenses incurred during the stay. Payment is made by transfer of funds to any bank account you designate, and all costs related to this transfer are yours to bear.

6.3 The Accommodation Fees are calculated on the basis of a price per night, adjusted according to the period, the length of the stay, and the number of guests. This price is set in common accord with the Host and can be revised at any time.

6.4. The toal due to the Host for a transaction made via est equal to the Accommodation Fees less the total of related fees and taxes, representing 8% of the Accommodation Fees. These include :

  1. Host booking and administration fees

  2. Credit card fees

  3. V.A.T. of 20% assessed on A + B

If the Host has mandated the Company as Property Manager, the cost of any services as specified in the mandate will also be deducted.  

6.5 Security deposits

The Host sets the amount of the security deposit, which will otherwise be set by default at four times the price of accommodation fees per night. The Company will make its best efforts to (i) obtain a credit card authorization from the Guest prior to arrival, and (ii) process the the claims made by a Host with respect to this deposit. The Company will not be held liable for any claims remaining uncollected.

III. Guest booking terms and conditions

  1. Booking process

1.1 For all booking requests, you are required to sign up as a member on the Website, providing your real names and a valid email address.  You will be asked for provide information about your arrival and departure dates, the number of persons travelling, and any other specific needs you may have.

1.2 Your request is sent directly to the requested accommodation’s host, who is expected to reply within 24 hours. During this period, the Host may request additional information from you. All information your provide using your member profile will accelerate the process and will increase your Host’s level of confidence when accepting or denying your request.

1.3 Once the Host accepts your booking request, you will receive a confirmation email inviting you to complete your booking. You may, at this stage, rectify any information or cancel your request. You should now complete your profile information with your home address, to be used in the vacation rental agreement that you will be requested to accept.

1.4 Your booking is only confirmed once you have paid the booking fees online. These fees represent, depending on when you book :

(i) 25% of the total Accommodation Fees if you book prior to 30 days before the start of your stay

(ii) 100% of the total Accommodation Fees if you book within 30 days of the start of your stay.

1.5 Within the six days prior to your stay, you must (i) finalize your payment of total accommodation fees and (ii) authorize your security deposit. These two operations can be made directly on the Website in your member account.

1.6. You agree to send us as soon as possible your exact travel details (flight/train arrival times and numbers, city of departure, and company). These allow us to monitor your arrival time. You may enter this information directly onto our Website in your member account.

1.7 Access and other details for your accommodation are sent to you further to 1.5 and 1.6  

2. Booking fees

2.1 The price for any accommodation shown on the Website represent the best prices available during the year, for the maximum number of guests intended for the accommodation. Prices vary according to periods, the length of the stay, and the number of guests. For stays of more than six nights, the price is reduced by 10%, more than 14 nights it is reduced by 20%, and more than 30 nights it is reduced by 35%. Prices are increased by 20% for stays of less than 3 nights. Any additional guests beyond the accommodation’s normal sleeping capacity are charged any extra 10%.

2.2 The fees related to the booking service are added to the accommodation fees. These fees amount to 12% of the accommodation fees, and they include credit card processing costs, V.A.T. of 20%, local tourism taxes, commissions, and all other administrative costs. The amount of fees is displayed on the Website beneath the accommodation fees, when the information for dates and number of guests has been entered.

3. Cancellation policy

3.1. Provided you cancel more than 60 days prior to the start of your stay, we will refund 75% of your stay. The remaining amount can be converted into loyalty credits for a stay within the year.

3.2 If you cancel between 60 and 15 days before the start of your stay, we will refund 50% of the total cost of the stay. The remaining amount can be convernted into loyalty credits for a stay within the year.

3.3 If you cancel less than 15 days from the start of your stay, we cannot refund your booking because we are not able find other guests at such late notice. We will, however, convert half of your payment into loyalty credits.   

3.4 If you booked an additional service (private airport transfer, gourmet basket, deluxe linens, restaurant discount card), we will only charge you 5% of the total amount, provided that you cancel at least seven days prior the start of your stay. Otherwise, 50% of the cost of the service will be charged.  

IV. Online payment terms

  1. These terms apply to any person or agent using the Website’s online payment service to make or collect payment. It does not apply to Hosts who have mandated an agency to collect funds on their behalf.

  2. The persons concerned must accept the payment terms provided by the Website’s payment service provider,  Leetchi Corp. S.A,  an issuer of electronic money certified in Luxembourg by the Commission of Financial Controls under the number n°3812. These terms can be accessed via this link.

V. Guest Rental Agreement

Between the undersigned "Host" and "Guest".

1. Duration of the rental


The current rental agreement is valid for a stay of ___  nights,

from  ____________ to    ____ _________.

Under no circumstances can the stay be extended without prior written approval from the Owner or his Agent. The total duration of the contract may not extend beyond a maximum of 80 days from the initial date of occupation.

2. Maximum occupancy


The maximum number of guests is limited to ___, as specified at the time of booking. No additional guests are allowed without consent of the owner or agent. The Owner or his Agent is entitled to require the names and ages of all guests, and to cancel or apply significant penalties for any booking that does not comply with this provision.


3. Rent/Expenses


The Guest has agreed to pay the total, all expenses included, as displayed on the website at the time of booking. Both parties have agreed that this amount will be settled via the payment system according to its terms and conditions. The Guest receives a booking confirmation with all amounts paid and any amounts remaining due. All payment must be complete prior to occupation of the accommodation. Any settlement in cash must be arranged prior to arrival.

4. Cancellation


Both parties agree to adhere to the cancellation policy, which entitles each party to partial indemnity. Details of this policy are available at  under “Terms and Conditions.”

5. Insurance and liability


The Guest is not responsible for any damages caused by events beyond his control (fire, water, intrusion); however, he remains entirely responsible for damages directly caused by his own action. As such, he agrees to compensate the Owner for any such damages. The amount of compensation is equivalent to the lesser of cost of repair or replacement.


The Guest should verify his/her travel and personal liability insurance in case of damages caused to rented property in France. It is the responsibility of the Guest to be able to provide evidence of appropriate coverage. The Owner declines responsibility for damage or theft of the Guest’s personal items. Should the Guest not already benefit from any such coverage, provides access to a specially adapted insurance coverage for the length of your stay. You can learn more about this coverage and subscribe directly online here.

6. Security Deposit


The Guest authorizes to secure a deposit authorization equal to the amount specified upon booking. Some or all of this deposit may be used in case of any damages caused by the Guest to the apartment or to any of its furnishings during the stay.


The deposit authorization will be dropped at the latest two weeks following departure, provided the Owner and the Guest agree that no damage has been caused. In case of a damaged or missing item that has been replaced by the Guest and approved by the Owner, the deposit will also be returned in full.


In the case of damage, the Owner will withhold the amount deemed necessary for repair or replacement, based on material evidence. If the actual amount for the repairs is less than the estimate, the Guest will receive reimbursement for the difference. Some damages may be covered by the Guest’s insurance policy, and will be reimbursed according to the terms of that policy.


As it is expected that the apartment be rendered in decent condition (waste bins emptied, dishes cleaned, spills wiped up), the amount of 25€ or 50€ may be deducted in case any or several of these tasks have not been carried out, and / or if the premises are left requiring more than standard house cleaning.


There is a 100-200 EURO charge for replacing a lost apartment key or magnetic entryway pass, depending on the actual replacement cost (keys vary). Please keep your ky with you at all times.

7. Amenties & Supplies


The apartment is equipped with: tableware, glassware, cookware, and cooking utensils. Beginning supplies of toilet paper, dish soap, hand soap, and garbage bags are supplied to get you started; however, they will not be re-supplied during your stay. We provide the following linens: bed sheets: fitted sheets, flat sheets, duvet covers, pillowcases, dishcloths, bath towels, etc. Complete details about the furnishings and supplies in each apartment are provided in separate document, remitted upon arrival.

8. Telephone use


This clause only applies to apartments equipped with a telephone. We may verify the phone bill before your departure. Calls to landlines in France, the UK, the continental US (as well as 45 other countries—inquire for details) are free of charge. Calls to mobile phones and special numbers may be billed to the guest and deducted from the security deposit.  

9. Check-in and check-out


In order to avoid misunderstandings about any damages observed after the stay, both parties will agree upon arrival to the state of the premises and to the inventory of furnishings. Observations may be made at the bottom of the present agreement, or on an attached check-in form. If the owner is aware of any existing deteriorations, these should be indicated in advance within a special document. If no such observations are made, the premises are considered to be handed over in good condition, and it is expected that they should be rendered as such. Should the Guest notice any broken items or deteriorations subsequent to check-in, these should be reported to the owner or to within 24 hours. Signature of the present signifies each party's agreement regarding the state of the premises.


Check-in and check-out times are flexible, but must be pre-arranged with the owner or his agent. In the absence of such arrangements, the check-in time is set between 2 and 3 p.m., and check-out between 11 a.m. and noon. Check-in/check-out before 8 a.m. or after 8 p.m. may be subject to a surcharge of 30€.


The Guest agrees to provide the details of his flight or train arrival and departure upon booking, or as early as possible prior to his/her stay.  

10. Falsified reservations


Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in. The owner or his agent reserves the right to verify the Guest’s passport identity.


11. General Conditions


The Guest agrees to these conditions:


  • Not to use the apartment for commercial purposes.

  • To keep noise levels to a minimum. You are renting in a strictly residential area. Quiet hours are between the hours of 10 p.m. and 8 a.m. weekdays and 11 p.m. and 9 a.m. weekends. Guest(s) understand that if the Owner, or the Police department, is called with complaints of noise or any other violation set forth by the City of Paris Laws, guest(s) may be asked to vacate the premises immediately, forfeiting all rental money and deposits.

  • To modify neither the apartment nor the furniture

  • To authorize the Owner to perform emergency repairs during the duration of the agreement without requesting any indemnity.

  • To assume liability for content downloaded using the apartment’s secure internet access.


The terms of the present agreement are considered to be tacitly accepted by both parties upon reservation. Manual signature of this document or of a separate check-in document provided upon arrival will serve as proof of check-in and acceptance of the state of the premises.


In the unlikely case where disagreements cannot be arbitrated between the parties, the matter will be brought to the local court presiding over the rented property’s jurisdiction.