Paris Sharing

Traveler FAQ

Booking

What lengths of stay are offered?

With ParisSharing, you can stay several nights, several weeks, or several months. The prices are adjusted accordingly.

Prices are displayed per night, and are based on an average length of stay, from 3 to 6 nights. If you stay more than 6 nights, you pay less. If you stay more than 30 nights, you pay much less. If you stay less than 3 nights, you pay more per night.

Each guest that exceeds the normal sleeping capacity incurs a 10% surcharge.

To know exactly what rate will be applied to your stay, check our pricing table below, or proceed with your reservation request. 
If a discounted price is shown, it applies only to a stay beginning within the next 30 days.

Length of stay & number of guestsPrice adjustment
Stay more than 6 nights -10%
Stay more than 14 nights -20%
Stay more than 30 nights -37-40%

Stay less than 3 nights

+20%

Each additional person

(above the accommodation's normal sleeping capacity)

+10%

What services are included in the price?

In all ParisSharing apartments, unless otherwise indicated, provide the following services free of charge:

- towels and linens

- free internet and telephone (to most countries)

- normal use of utilities (electricity, gas, water)

- initial supply of necessities (at very minimum: toilette paper, hand soap). For apartments that are also homes, there is usually much more than this, of course. Usually, you willl also enjoy the basics for cooking (oil, vinegar, salt, pepper, coffee or tea).

- personal check-in/check-out (an extra 30€ fee may apply for check-ins/outs before 8am and after 8pm)

- cleaning before your arrival and after your departure, provided you have left the apartment in polite condition (no visible messes, dishes washed, toilets brushed, trash prepared for disposal).

Many other extra services are also provided at a cost. See our services page for more information.

 

 

How is the total price calculated?

The total price displayed on our website for a given apartment automatically factors in the following criteria: 

1. Length of stay. If you stay less than three nights in an apartment, the price per night is higher. On the other hand, if you stay at least 7 nights, your price per night is lowered. The longer you stay, the lower the price per night. 

2. Number of beds required. The prices are based on use of the permanent beds available, called the normal sleeping capacity. Most apartments provide additional sleeping capacity with pull-out beds in the living room. The total number of persons who can sleep in the apartment is referred to as the maximum capacity. Since the use of extra sleeping space generates extra costs in terms of preparation and cleaning, we will charge an additional 10% of the price per night for each additional person. The price per person remains a real bargain on Paris-Sharing compared to a hotel.

3. The dates for your stay. Although the season pricing can vary from apartment to apartment, in most cases there are specific prices for :

- Low Season (Jan-March, November, December)

- Mid Season (April, July, August, New Year's)

- High Season (May, June, September, October)

There is more than twice as much demand in high season a low seaon, so the pricing takes this into account.

4. You final price will include a booking service fee and V.A.T. 

5. If you purchase additional services, the price for these will will be added to the total at the end of the booking process.

What are the costs involved?

It is our aim to provide you best value for money, with no hidden costs. We don't make you pay for all the things you would normally expect to use in a home, such as utilities, towels, linens, local telephone, and wi-fi. 

Welcoming you at the apartment is also part of our basic service, but check-ins/outs before 8am and after 8pm may be subject to an extra 30€ fee. 

If you do not carry insurance for damages you may cause to someone else's property, French law requires that you contract such insurance for at least the length of your stay. We offer a package on our website that includes renter liability and cancellation for 3% the total amount of your stay.

What happens if I cancel?

We understand those things can happen! See our cancellation policy for complete information.

How does it work ?

First, find an accommodation that you like and verify that it offers the type of stay you are looking for (rental, exchange, B&B).

Follow the instructions to reserve. The owner will answer you as soon as possible (48 hrs max) to confirm availability.

If the accommodation is available, you will be asked to confirm your reservation with an online advanced payment. If you are requesting a home exchange, you will be asked to pay your subscription fee. You will also be able to add on additional services at that time.

Before your arrival, you will be asked to authorize a security deposit and pay the remaining amount (except for home exchanges).

Everything is managed for you through the website : you won't have to pay anything directly to the owner.

You will be welcomed at the home or at a designated place nearby, either by the owner or a Paris Sharing representative.

What is a security deposit?

A security deposit is a sum that is reserved for the owner to compensate for any damages you may cause to his/her accommodation. Many owners are opening their very own homes to you, so it is important that they have some form of protection. Our website is one of very few that allows you not to have to make such a deposit in cash or by wiring funds.

When you reserve an accommodation, we will only ask you to authorize a debit for the amount of the security deposit. We will not actually debit your credit card. When you leave the premises in good condition, the authorization will be dropped.

The amount of the security deposit for which we require authorization is equal to four times the nightly rental price, with a minimum of 500€..

For more information about the terms on which a security deposit may be used, please see our Terms and Conditions.

How will I know if the accommodation really is the way it looks on the website?

We provide as many photos as possible, of all rooms and the surroundings, so that there are no surprises. If our ample descriptions leave you in doubt, you can write us and we'll promptly reply.

Payment

What means of payment are accepted?

Visa/Matercard are accepted for online payment of your deposit and/or for your entire stay, including additional services

AMEX is not currently accepted online, but can be arranged for payment of the balance.

Bank wires are accepted, but your booking will not be effective until the funds are received.  

Cash is accepted for payment of the balance, but also must be specified and arranged in advance.

 

 

How do I earn and use loyalty credits?

What are Paris-Shares?

Each time you stay in a Paris-Sharing home, you earn points that allow you to offer someone else (or yourself) a discount on a future stay. The discount will a apply to any Paris-Sharing apartment. To offer the gift to someone else, simply ask them to join Paris-Sharing.com and enter your email address when they are asked to identify their sponsor. If you invite numerous people to benefit from your gift points, the first to reserve an accommodation will receive the discount. You as a sponsor will also receive 5 Paris-Shares for each new reservation made thanks to you.



How do I earn Paris-Shares and how much are they worth?

Each Paris-Sharing gift point is worth the equivalent of one euro. The number of Paris-Shares you earn depends on the length of your stay. You earn 5 shares per day, with a maximum of 25 shares per stay.



How do I claim my Paris-Shares?

All you have to do is log on to your account, complete the evaluation form concerning your stay and write a brief review in the space provided about what you enjoyed about the your Paris-Sharing experience.

Will my credit card be used without authorization?

Your online payment is processed by a secure thrird-party banking system (CIC-CM). You credit card details are never visible, and only the amount you specified can be debited. Regarding the security deposit, we do not debit any of the amount unless there are damages to the apartment.

Do I have to pay for a home exchange?

On other home exchange websites, you have to pay in order to list your home. At Paris-Sharing, you have nothing to pay until you actually agree on an exchange with a member. You will go through the booking process as if you were renting the home, but will only pay the amount of an annual optimum subscription (see pricing). In almost all cases, the cost represents less than 10% what you would have paid for a vacation rental or a hotel. For a more detailed explanation, see our prices.

When is payment due?

A 25% deposit is due upon booking, without which the apartment will not be reserved. If you are arriving within the next four weeks, the entire amount of your stay is due on booking.

If you have booked more than four weeks in advance of your stay, then the balance is due at least 2 days prior to arrival, but can be paid at any time before then. The balance is paid online, within your user account. 

The security deposit should not be authorized more than two days before the start of your stay. 

Security

How do I know that the accommodation is real, and not some fraud?

Whenever you rent directly by owner, there is a risk of fraud. ParisSharing serves as a trusted third party, full-licensed and guaranteed, with a global internet reputation to maintain. Your trust is vital to our business.

Checking in and out

Will I be able to use internet and make phone calls?

This facililty is available in almost all ParisSharing apartments at NO EXTRA CHARGE. Verify before booking.

Services for guests

Why stay in a real home instead of a hotel room ?

Real homes on Paris-Sharing offer considerably more space than you will find in the typical hotel room often at a reduced cost. Now, families can vacation together and still have "room to breath." Invite friends and make yourself at home.

Private homes offer excellent flexibility. Unlike a typical hotel room, they always include kitchen facilities. You don't have to eat out for every meal (but of course you can if you want to). They also often contain many personal & convenience items for your enjoyment.

Paris-Sharing homes are used frequently by their owners (either primary or secondary homes) and as such, they are not like the typical "sterile" environment found in hotels and other "vacation establishments". No one gives a property more attention than its owner !

Homeowners are often able to provide you with tips and hints that only the locals know. This can make a huge difference in the enjoyment of your trip.

A parisian apartment allows you experience Paris as a native rather than just another tourist.

Will I be able to use internet and make phone calls?

This facililty is available in almost all ParisSharing apartments at NO EXTRA CHARGE. Verify before booking.

Assistance during your stay

How will I find the apartment and get the keys?

When you confirm your booking, you'll receive the exact address along with a welcome book including all the useful information you will need. Upon arrival, someone will always be there to meet you, hand you the keys, an show you around. Please note that check-ins earlier than 8am and later than 8pm may incur an extra fee.

What will I do if there's a problem during my stay? I don't speak French

Our welcome crew speaks English and will always be there for you in case. Even with no problem, perhaps you'd like an extra concierge service? We offer that as well.

General expectations

What should I expect from an apartment in Paris?

Prepare yourself to be happy by better understanding what to expect from an apartment in Paris

It's natural to have hopes and certain expectations of your upcoming stay in France. You've likely been planning it for weeks or months and certainly dreaming about all the things you're going to do while you're in the City of Light, on the Riviera or wherever your travels take you in this beautiful and ancient land. But be prepared -- and know before you go, what you can expect, and what not.

Here are a few things to keep in mind:

RESPECT

When you rent an apartment in Paris (or anywhere for that matter), the first thing to understand is that the apartment is not a hotel, it's someone's home. You can't expect a home to behave like a hotel with daily maid service and furnishings built to take abuse. The owner expects you to enjoy their Paris home, but please take care and respect the apartment and its furnishings.

Respect is also of utmost importance with regard to neighbors. Here are some examples of wha this means:

- Speaking softly in the stairwells, 

- Closing doors gently, 

- Taking off shoes inside the apartment if you have an old wooden floor or at least limiting your noise,

- Running the washing machine or dishwasher only between 9am and 9pm. 

- Saying "Bonjour" if you meet a neighbor coming or going.


DISCRETION

Short-term rentals are increasingly frowned upon by residents, mostly because of the dominant media biais. Laws have been passed to prosecute the owners of certain short-term rentals, and what is for sure is that none of the antagonists have taken any care of visitors. We do not want your stay to be in any way dampered by this environment, and the best way is remain discrete. Neighbors have been told that visitors tend to lack respect, but if you respect all of the above rules, they will have nothing at all to complain about and will most likely not even notice your presence. We advise that you do not answer the door to strangers.


SPACE

Space in Paris is at a premium and costs dearly. Parisians are accustomed to living in much smaller spaces than North Americans, so an apartment suitable for four people in Paris will be quite a bit smaller than a North American home for four. The surface area will likely be displayed in square meters. Multiply by 10.76 to get square feet.


STAIRS AND ELEVATORS

Many Paris apartment buildings were built in the 19th century, and some even in the 18th and 17th. These are unlikely to have elevartors. When they do, it's been wedged into a tiny shaft and may not accommodate more than two or three people, much less lots of luggage! Therefore, a description of an apartment that does not mention "elevator" likely doesn't have one at all -- so don't expect to have 20th-century amenities in 17th, 18th or 19th-century Paris buildings.

Even stairwells can be very narrow and steep. The European method of naming floor levels starts with zero, then one, two, three, etc. -- so a second level apartment means two flights of stairs. Buildings can go as high as five or six flights, although we don't represent apartments any higher than three flights ("troisième étage"). Even so, some ceiling heights are higher than others, and what counts really are the number of stairs and the height of the rise -- as many low-rise stairs are easier to mount than fewer high-rise stairs!

If you choose an elevator-equipped building, be forewarned that the elevators often are out-of-order and that means you'll be climbing stairs for a while, so either choose a building on a low floor or one on a high floor with two elevators (very rare) in case one is non-functioning.

If you travel with rolling suitcases, you'll find they mount and descend the stairs easily by rolling them up and down -- placing little strain or needing much strength. Once they're up, they're up, so carrying the luggage up shouldn't be a consideration for choosing one apartment over another, but do consider your comfort mounting stairs and be sure to ask about the level and the number of stairs, if this is of concern.

Keep in mind that the higher you go, the more light you may have, particularly on narrow streets or small courtyards (if that's important to you), so you may find mounting stairs a big plus!


COMMON AREAS

No matter how beautifully renovated an apartment is, the owner is at the mercy of the collective ownership of the building to maintain the common areas. This means that the standards of the common areas -- the entry, stairwell, elevator, courtyard, etc.) in such old buildings may not fit your idea of "Paris perfect." Don't let a first impression color your experience of the stay in a luxury newly renovated Paris "pied-à-terre." 


NOISE

There is lots of renovation taking place in these old buildings. By law, construction can take place and noise can be made from 7 a.m. to 10 p.m. Monday through Saturday. Expect to encounter noise and dust as the cities are always gentrifying and improving! And there is absolutely nothing the owner nor the agency can do about this and rarely are there advance warnings.

Walls and ceilings may be a bit thin, so it's also not at all unusual to hear noise from your neighbors or from people on the street. An apartment on a well-trafficked street will hear the noise from the cars, buses, motorbikes and even the daily trash collectors! It's the city with lots of life, so if you're sensitive to noise, opt for an apartment on the courtyard or bring ear plugs! But don't expect the sounds of birds chirping like you might in the countryside.

Making noise is still frowned upon, so remember that in all apartments, you're a temporary resident among permanent residents, so please respect the decorum when ascending and descending either in the elevator or on the stairs and within the walls of the apartment, too. (Take notice that loud speaking in any public place, including the common areas of the apartment building, is considered impolite.) 


PLUMBING and HOT WATER

Most buildings in Paris didn't have plumbing until relatively recently, so consider how modern bathroom facilities have to fit in to the floor plan of a modern apartment. If it uses a hot water tank instead of a "chaudière" (gas-heated instant hot water), the tank may not be large enough to accommodate many long, hot showers coming from modern rain shower heads! If you arrive on the same day that guests departed, and they took long showers that same morning, you may even encounter a hot water shortage upon arrival. The reservoir will refill, and you will again have hot water.

Toilets are often separate from the tub/shower and sink. Consider this an advantage as more than one person can use the facilities at one time. This small room may not have a sink in which to wash your hands. A tub may have a hand-held shower. This is not unusual as the Parisians have different habits and are comfortable without these conveniences. 

Old buildings are more subject to leaks, and even if the apartment is perfectly maintained, a leak is always possible, and remember that it can also come form the apartment upstairs. Should this occur, we intervene as quickly as possible, but plumbers don't work at midnight so sometimes you have to be patient. 


DRIVING AND PARKING

Paris is trying to reduce the number of vehicles in the city by discourage the use of cars -- fewer parking spots, narrower streets or pedestrian areas, etc., so don't expect it to be easy to have a car within the "périphérique." Parking in a lot is possible, but not always convenient and definitely expensive. Also, French driving rules are quite different than North American regulations and signage may not be familiar. It's best to leave your car behind and plan on taking public transportation or just your own two feet -- few cities in the world can top the quality of Paris' public transportation system!


ELECTRICITY AND LIGHTING

Electrical current and appliances differ in France from North America. If your apparatus is not duel-voltage, don't bother bringing it. Plugging in a 110-volt hair dryer into a 220-volt plug is sure to blow out even the strongest electrical system and could easily cause a fire. Well-equipped apartments will have plug adapters for American-style plugs and provide the necessary appliances so you can leave your hair dryer at home, but bring your computer or iPad!

Lighting in common areas is normally set on a timer for economical reasons -- just push the button to light the hallway. Then, be conscious of your usage in the apartment -- please turn off lights (and other electricity-consuming devices) in the apartment when not in use.


ENJOY PARIS

Don't expect Paris to be like any other city you've ever visited or lived in. You will encounter cultural differences you never dreamed of or perhaps don't even understand, but remember, no way is right or wrong, just different than your own. If you leave your 'expectations' behind, you will not have any disappointments and fall in love with the City of Light, just like all the rest of us!

Bon séjour!

Stay enchanté!