Traveler FAQ
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Do I have to pay for a home exchange?
On other home exchange websites, you have to pay in order to list your home. At Paris-Sharing, you have nothing to pay until you actually agree on an exchange with a member. The final cost will depend on your subscription option and the rental value of the home in which you will be a guest. In almost all cases, the cost represents less than 10% what you would have paid for a vacation rental or a hotel. For a more detailed explanation, see our prices.
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What are the costs involved?
When renting an apartment or reserving a B&B on Paris-Sharing, what you see is what you get. The prices shown on the website are as straight-forward as we can make them. For example, we don't make you pay more for Christmas or New Year's or summer holidays. We don't make you pay more for having to sleep an additional child. The reason we don't make you pay more is because these things don't really generate more costs, so we don't see any decent reason to hike up the price. We also don't make you pay for all the things you would normally expect to use in a home, such as utilities, towels, linens, local telephone, and wi-fi.
On the other hand, there are some things that do increase our operating costs and therefore affect your final price : p>
1. If you stay less than three nights in an apartment, the price per night is higher. It will be automatically adjusted, so you will see the real price before paying. On the other hand, if you stay at least 7 nights, your price per night is lowered.
2. If you do not carry insurance for damages you may cause to someone else's property, French law requires that you contract such insurance for at least the leng th of your stay. We offer a package on our website that includes renter liability and cancellation for 3% the total amount of your stay (which is no more than what it costs us to offer it).
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What means of payment are accepted?
You can pay online for your entire stay, including additional services, using any major credit card or Paypal. You can also opt to wire funds, but your reservation will not be effective until the funds are received. If you choose this option, you will still need to provide credit card details to make your reservation online, even though your card will not be debited.
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What happens if I cancel?
You can cancel your reservation and get reimbursed, partially or in full, up until the date of your stay provided that you pay for your stay in full when you reserve. The amount of reimbursement to which you are entitled depends on how far in advance you cancel.
More than 30 days prior to your stay : 100%
Less than 30 days prior to your stay : 70%
If you choose only to make a downpayment of 30% upon reservation, this amount will not be reimbursed. The balance of payment, due five days prior to arrival, will be subject to the terms mentioned above.
If you wish to be guaranteed 100% reimbursement for last minute cancellations for reasons beyond your will, you can subcribe to an insurance policy through our Site.
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How does it work ?
First, find an accommodation that you like and verify that it offers the type of stay you are looking for (rental, exchange, B&B).
Follow the instructions to reserve. The owner will answer you as soon as possible (48 hrs max) to confirm availability.
If the accommodation is available, you will be asked to confirm your reservation with an online advanced payment. If you are requesting a home exchange, you will be asked to pay your subscription fee. You will also be able to add on additional services at that time.
Before your arrival, you will be asked to authorize a security deposit and pay the remaining amount (except for home exchanges).
Everything is managed for you through the website : you won't have to pay anything directly to the owner.
You will be welcomed at the home or at a designated place nearby, either by the owner or a Paris Sharing representative.
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What is a security deposit?
A security deposit is a sum that is reserved for the owner to compensate for any damages you may cause to his/her accommodation. Many owners are opening their very own homes to you, so it is important that they have some form of protection. Our website is one of very few that allows you not to have to make such a deposit in cash or by wiring funds.
When you reserve an accommodation, we will only ask you to authorize a debit for the amount of the security deposit. We will not actually debit your credit card. When you leave the premises in good condition, the authorization will be dropped.
The amount of the security deposit for which we require authorization is equal to four times the nightly rental price, with a minimum of 500€..
For more information about the terms on which a security deposit may be used, please see our Terms and Conditions.
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Why stay in a real home instead of a hotel room ?
Real homes on Paris-Sharing.com offer considerably more space than you will find in the typical hotel room often at a reduced cost. Now, families can vacation together and still have "room to breath." Invite friends and make yourself at home.
Private homes offer excellent flexibility. Unlike a typical hotel room, they always include kitchen facilities. You don't have to eat out for every meal (but of course you can if you want to). They also often contain many personal & convenience items for your enjoyment.
Paris-Sharing homes are used frequently by their owners (either primpary or secondary homes) and as such, they are not like the typical "sterile" environment found in hotels and other "vacation establishments". No one gives a property more attention than its owner!
Homeowners are often able to provide you with tips and hints that only the locals know. This can make a huge difference in the enjoyment of your trip.
A real Paris apartment allows you experience Paris as a native rather than just another tourist.
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How do I know if the price if fair?
Our policy is to guarantee you the best value for your money. If you find a better offer within 30 days following your reservation, we will reimburse you the difference.