What happens if I cancel?
You may cancel your reservation and get your money back in part or in full provided you pay the full amount of your stay at the time of booking using Visa/Mastercard or bank wire. The amount you'll be reimbursed depends on how long before your scheduled arrival you cancel :
- Cancellation more than 30 days before your arrival: 100% reimbursed (minus any applicable bank fees, no greater than 3%)
- Cancellation less than 30 days before your arrival: 75% reimbursed, or 50% if the reservation was made less than 30 days before your arrival
If you choose to make a partial payment of 30% at the time of booking instead of paying the entire amount, half this amount will be refunded if you cancel more than 30 days before arrival, and no refund will be given if you cancel less than 30 days before the scheduled start of your stay.
We also provide special cancellation insurance at a minimal cost that applies to cancellations for reasons beyond your will (cas de force majeur).